| NHTSA Recall # | 151095 |
| NHTSA Compaign # | 19V787000 |
| MFG Compaign # | 2019120008 |
| Manufacturer | Mercedes-Benz USA, LLC. |
| Supplier | MERCEDES BENZ |
| Brand | MERCEDES BENZ |
| Model | G63 |
| Model Year | 2015 |
| Component | COMMUNICATION |
| Date of notification | 23/12/19 |
| Begin date of manufacuring | 20/01/12 |
| End date of manufacturing | 06/10/16 |
| Type of recall | V |
| Recall initiator | MFR |
| Report received | 01/11/19 |
| Report created | 04/11/19 |
| Regulation part number | |
| FMV safety standard number | |
| Estimated number of affected units | 24226 |
| Defect summary | Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static. Nhtsa. Gov/odi/rcl/2019/rmisc-19v787-4620. Pdf |
| Consequence summary | An inaccurate vehicle location may delay emergency responders, increasing the risk of injury. |
| Corrective action | Mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008. |
| Recall notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153). |